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ShieldCase

Contact Us

We'd love to hear from you! Whether you have a question about our products, need support with an order, or want to provide feedback, our team is here to help.

Email Us

For general inquiries and support requests:

info@shieldcase.com

For business inquiries:

business@shieldcase.com

Call Us

Customer Support:

+44 1324 155459

Office Hours: Monday-Friday, 9am-5pm GMT

Visit Us

ShieldCase Headquarters
636 Holmes Wall
New Mia, EX32 2BA
United Kingdom

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

What is your return policy?

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We offer a 30-day return policy on all unused products in their original packaging. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange. For detailed information, please visit our Refund Policy page.

How can I track my order?

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Once your order ships, you'll receive a confirmation email with your tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information.

What warranty do your products have?

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All ShieldCase products come with a 2-year limited warranty against manufacturing defects. If your product fails to provide adequate protection under normal use, we'll replace it free of charge. For warranty claims or questions, please contact our customer support team.

Do you offer international shipping?

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Yes, we ship to most countries worldwide. International shipping times typically range from 5-14 business days depending on the destination. Please note that customs duties and import taxes may apply, which are the responsibility of the recipient.

How do I know which product is right for my device?

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Our product pages allow you to select your specific device model to ensure compatibility. If you're unsure which product would best suit your needs, feel free to contact our support team who can provide personalized recommendations based on your usage patterns and preferences.

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