Privacy Policy
Last updated: April 15, 2024
Table of Contents
1. Introduction
ShieldCase ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shieldcase.com (the "Website") or make a purchase from us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.
2. Information We Collect
We collect information about you in various ways when you use our Website. This information may include:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and payment information that you voluntarily give to us when you register with the Website, make a purchase, sign up for our newsletter, or participate in a survey or contest. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website.
Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our products from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Order Data
Information about purchases and transactions made on our Website, including product types, quantities, pricing, shipping and fulfillment details, and taxes.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
3. How We Use Your Information
We may use the information we collect about you for a variety of purposes, including to:
- Process, fulfill, and track your orders
- Provide, maintain, and improve our Website and services
- Send you confirmations, updates, alerts, and support and administrative messages
- Communicate with you about products, services, offers, promotions, rewards, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our Website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of ShieldCase and others
- Personalize and improve the Website and provide advertisements, content, or features that match user profiles or interests
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
- Respond to your comments, questions, and requests and provide customer service
- Comply with our legal obligations
4. How We Share Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.
Types of Cookies We Use
- Essential cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Your Cookie Choices
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Update
You can review and change your personal information by logging into your account on the Website, or by contacting us directly at privacy@shieldcase.com.
Opt-Out
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will then be removed from the marketing email list – however, we will still send you necessary service-related emails that are necessary for the administration and use of your account.
Rights for EU Residents
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to:
- Access and receive a copy of your personal data
- Rectify or correct inaccurate personal data
- Request erasure of your personal data
- Restrict the processing of your personal data
- Object to the processing of your personal data
- Data portability (receive your data in a structured, commonly used format)
To exercise these rights, please contact us at privacy@shieldcase.com.
California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
8. International Data Transfers
Our Website and services are operated in the United Kingdom. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in the UK where our servers are located and our central database is operated. By using our Website and providing us with information, you consent to the transfer of information to the UK or to any other country in which our service providers maintain facilities.
When we transfer personal data from the European Economic Area or Switzerland to other countries, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.
9. Children's Privacy
Our Website and services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address provided below.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
ShieldCase
636 Holmes Wall
New Mia, EX32 2BA
United Kingdom
Email: privacy@shieldcase.com
Phone: +441324155459